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- Argentina
Productos Roche S.A.Q. e I.Rawson 3150
B1610BAL Ricardo Rojas - Tigre
Buenos Aires, Argentina
T: 0800 800 3640
E: argentina.foundation@roche.com
W: www.foundationmedicine.com.ar
- Australia
Roche Products Pty Limited (Australia)
Level 8, 30‑34 Hickson Road,
Sydney, NSW, 2000
T: 1800 800 766
E: australia.foundationmedicine@roche.com
W: https://www.rochefoundationmedicine.com.au/
- Austria
Roche Austria
Engelhorngasse 3 A-1211
Vienna
T: +43-1-277 39-202
E: austria.foundationmedicine@roche.com
W: https://www.foundationmedicine.at
- Bangladesh
Roche Bangladesh Limited Monem Business District, Level 5
111 Bir Uttam C. R. Dutta Road (Sonargaon Road)
Dhaka-1205, Bangladesh
T: +880 178 444 24 74 (9.30am to 5pm - service is not available on weekends and public holidays)
E: bangladesh.foundationmedicine@roche.com
W: https://www.foundationmedicine.com.bd
- Belgium
T: +32 2 525 82 99
E: brussels.foundationmedicine@roche.com
W: www.foundationmedicine.be
- Bosnia & Herzegovina
Roche d.o.o - Roche Ltd.
Zmaja od Bosne 7
71000 Sarajevo
T: +387 33 568 450
E: bosnia.medinfo@roche.com
W: https://www.foundationmedicine.ba
- Brazil
Produtos Roche Químicos e Farmacêuticos S.A.
Av. Engenheiro Billings, 1729 – Prédio 35 – 2º andar - Jaguaré
05321-900 São Paulo - SP, Brasil
T: 0800 777 6244
E: brasil.foundation@roche.com
W: www.foundationmedicine.com.br
- Brunei
Customer Service Information:
Roche Singapore Pte Ltd/
1 Paya Lebar Link #09-03
PLQ 1 Paya Lebar Quarter,
408533 Singapore
T: 1800-2255-364
E: Singapore.fmi@roche.com
W: https://www.foundationmedicine.sg/
- Bulgaria
T: +359 2 818 4444
E: sofia.rfm@roche.com
W: www.foundationmedicine.bg
- Canada
Hoffmann La-Roche Ltd.
7070 Mississauga Road
Mississauga, Ontario
L5N 5M8, Canada
T: 1-888-650-4835
F: 1-888-650-4836
E: FoundationNavigate@PatientAssistance.ca
W: www.foundationmedicine.ca
- China
NO.329, JinPeng Street, XiHu District,
HangZhou City,China
T: +86-400-711-8000
E: fmi.service@dazd.cn
- Costa Rica
Roche Central America & the Caribbean Regional Office
Free Zone Ultrapark, Building 4
La Aurora de Heredia, Costa Rica
E: cac.foundation_medicine@roche.com
W: www.foundationmedicine-cac.com
- Croatia
T: +385 1 47 22 367
E: hrvatska.fmi@roche.com
W: https://genskotestiranje.hr/
- Denmark
Roche Diagnostics A/S
Flaskehalsen 17, 4th Floor
1799 Copenhagen V
T: +49 7624 14 2098
E: europe.foundationmedicine@roche.com
- Ecuador
Roche Ecuador S.A. División Farma
Av. 10 de Agosto N36-239 y NNUU
Quito, Ecuador
T: +593 23 997 176
E: ecuador.foundation@roche.com
W: www.foundationmedicine.ec
- Finland
Roche Finland
Klovinpellontie 3
02180 Espoo
T: +49 7624 14-2098
E: info.foundationmedicine@ roche.com
W: http://www.foundationmedicine.fi/
- France
T: +33 1 47 61 61 61
E: france.foundationmedicine@roche.com
W: www.foundationmedicine.fr
- Georgia
E: EEMEA.foundation@roche.com
- Germany
T: +49 762414 2098
E: germany.foundationmedicine@roche.com
W: www.foundationmedicine.de
- Greece
T: +302106166100
E: hellas.medinfo@roche.com
W: https://www.foundation-medicine.gr/
- Hong Kong
Roche Hong Kong Ltd.
22/F, FT Life Tower,
18 Sheung Yuet Road,
Kowloon Bay
T: +852 2723 2832
E: APAC.foundation@roche.com
W: https://cancertest-fmi.com.hk/
- +India
Roche Products (India) Pvt. Ltd.
146-B, 166 A, Unit No. 7, 8, 9 8th Floor, R City Office,
R City Mall Lal Bahadur Shastri Marg Ghatkopar,
Mumbai 400 086
T: 65 6880 5399
E: india.foundation@roche.com
W: https://www.foundationmedicine.in/
Distributor Information:
Roche Products (India) Private Limited
8th Floor, R City Office, R City Mall
146-B, 166 A, Unit No. 7, 8, 9 Lal Bahadur Shastri Marg
Mumbai 400 086 Maharashtra
Ghatkopar
- Japan
Chugai Pharmaceutical Co., Ltd.
E: Please click here for Healthcare Professionals
E: Please click here for Patients and Non Healthcare Professionals
W: https://chugai-pharm.jp/pr/npr/f1t/index/
- Ireland
T: +353 1 4690700
E: ireland.foundationmedicine@roche.com
W: http://www.foundationmedicine.ie
- Israel
T: +972 9 9737767
E: Israel.foundation@roche.com
W: www.foundationone.co.il
- Italy
T: +39800145849
E: italy.foundation@roche.com
W: www.foundationmedicine.it
- Jordan
T: +962 6 5804060
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- Kazakhstan
E: EEMEA.foundation@roche.com
- Korea
Roche Korea Co. Ltd.
17th Floor, GT Tower (East),
411 Seocho‑daero, Seocho‑gu,
Seoul 137‑856
T: +82 2 3451 3600
E: APAC.foundation@roche.com
W: https://www.foundationmedicine.com/
- Latvia
T: +37167039831
E: riga.info_english@roche.com
W: www.foundationmedicine.lv
- Lebanon
T: +961 1 989 112
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- Lithuania
T: +37052546799
E: lietuva.fmi@roche.com
W: https://www.rochefoundationmedicine.lt/
- Macau
Roche Hong Kong Ltd.
22/F, FT Life Tower,
18 Sheung Yuet Road,
Kowloon Bay
T: +852 2723 2832
E: APAC.foundation@roche.com
W: https://cancertest-fmi.com.hk/
- Mexico
Cerrada de Bezares No. 9,
Col. Lomas de Bezares, Del. Miguel Hidalgo
C.P. 11910, D.F. México
T: +(55)52585000
E: mexico.fmi@roche.com
- Netherlands
T: +31 348 438 201
E: nederland.fmi@roche.com
W: http://foundationmedicine.nl/
- New Zealand
Roche Products New Zealand Ltd.
98 Carlton Gore Road,
Newmarket, Auckland 1023
Postal Address: PO Box 109113, Newmarket, Auckland 1149
T: +64 9 523 9400 & 0800 656 464
E: APAC.foundation@roche.com
W: https://www.foundationmedicine.co.nz/
- Norway
T: +49 7624 14-2098
E: info.foundationmedicine@ roche.com
W: www.foundationmedicine.no
- Pakistan
E: pakistan.fmi@roche.com
- Philippines
Roche (Philippines) Inc.
Unit 801, 8/F, The Finance Centre
26th Street corner 9th Avenue
Bonifacio Global City Taguig 1634
T: +6327187777
E: APAC.foundation@roche.com
- Poland
T: +48 22 345 18 88
E: polska.fmi@roche.com
W: http://www.foundationone.pl/
- Portugal
T: +351 214 257 000
E: roche.portugal@roche.com
W: www.foundationmedicine.pt
- Romania
T: +40 739 935 119
E: romania.fmi-orders@roche.com
W: https://www.foundationmedicine.ro/
- Russia
Roche Moscow Ltd.,
Business Center “Neglinnaya Plaza”,
2, Trubnaya sq., 107031,
Moscow, Russia
T: +74952292999
F: +74952297999
E: russia.foundation@roche.com
- Saudi Arabia
T: +97148164800
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- Serbia
T: +381 11 43 500 20
E: EEMEA.Foundation@roche.com
- Singapore
Roche Singapore Pte Ltd/
1 Paya Lebar Link #09-03
PLQ 1 Paya Lebar Quarter,
408533 Singapore
T: 1800-2255-364
E: Singapore.fmi@roche.com
W: https://www.foundationmedicine.sg/
- Slovakia
Roche Customer Care
Pribinova 7828/19
811 09 Bratislava
Roche Slovensko, s.r.o.
T: +421 2 57 10 36 66
E: bratislava.foundationmedicine@roche.com
W: www.foundationmedicine.sk
- Spain
T: +34 91 324 82 00
E: madrid.foundationmedicine@roche.com
W: http://www.foundationmedicine.es/
- Sweden
T: +49 7624 14-2098
E: info.foundationmedicine@ roche.com
W: www.foundationmedicine.se
- Switzerland
T: +41 432 530 334
E: martin.zoche@usz.ch
W: www.foundationmedicine.ch
- Taiwan
Roche Products Ltd. (Taiwan)
10F., No. 170, Jingmao 1st Rd., Nangang Dist.,
Taipei City 115, Taiwan (R.O.C.)
T: 0800-671-580
E: taiwan.rfmcs@roche.com
W: https://www.foundationmedicine.com.tw/
- Thailand
Roche Thailand Ltd.
89 AIA Capital Center, 26th Floor,
Ratchadapisek Road, Kwaeng Dindaeng
Khet Dindaeng, Bangkok 10400
T: +6620175600
W: https://www.foundationmedicine.com/
- Turkey
Infogenetik Moleküler Bilgi Hizmetleri A. Ş.
Uniq İstanbul, Ayazağa Cad.
No.4 D/101 Maslak
34396 Sarıyer / İstanbul
T: 0850 399 36 63
E: info@infogenetik.com
W: www.infogenetik.com
- Ukraine
T: +97148164800
E: EEMEA.Foundation@roche.com
W: https://rochefmi.com.ua/
- United Arab Emirates
T: +97148164800
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- United Kingdom
T: +00448007315711 (option 3)
E: welwyn.foundationmedicine_custcare@roche.com
W: http://www.foundationmedicine.co.uk/
UK Medical Information: 0800 3281 629
To report an adverse event contact UK Drug Safety: 01707 367 554
- United States
T: +1 (888) 988-3639
E: client.services@foundationmedicine.com
F: +1 (617) 418-2290
W: https://foundationmedicine.com
- Uzbekistan
T: +998 97 732 16 61
E: EEMEA.foundation@roche.com
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*DNA and RNA are extracted from samples for FoundationOne Heme testing.
After the Foundation Medicine laboratory receives your sample, it takes a target of less than 10–21 days for your doctor to receive the report.
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