We're here to help.
If you'd like to know more about Foundation Medicine's products and services, please type your country name (in English) below to find your local help centre contact details.
If your enquiry is related to medical information or reporting adverse events or product complaints, please click here.
- Argentina
Productos Roche S.A.Q. e I.Rawson 3150
B1610BAL Ricardo Rojas - Tigre
Buenos Aires, Argentina
T: 0800 800 3640
E: argentina.foundation@roche.com
W: www.foundationmedicine.com.ar
- Australia
Roche Products Pty Limited (Australia)
Level 8, 30‑34 Hickson Road,
Sydney, NSW, 2000
T: 1800 233 950
E: Australia.medinfo@roche.com
W: www.rocheinteract.com.au
- Austria
Roche Austria
Engelhorngasse 3 A-1211
Vienna
T: +43-1-277 39-202
E: austria.foundationmedicine@roche.com
W: https://www.foundationmedicine.at
- Bangladesh
Roche Bangladesh Limited Monem Business District, Level 5
111 Bir Uttam C. R. Dutta Road (Sonargaon Road)
Dhaka-1205, Bangladesh
T: +880 178 444 24 74 (9.30am to 5pm - service is not available on weekends and public holidays)
E: bangladesh.foundationmedicine@roche.com
W: https://www.foundationmedicine.com.bd
- Belgium
T: +32 2 525 82 99
E: brussels.foundationmedicine@roche.com
W: www.foundationmedicine.be
- Bosnia & Herzegovina
Roche d.o.o - Roche Ltd.
Zmaja od Bosne 7
71000 Sarajevo
T: +387 33 568 450
E: bosnia.medinfo@roche.com
W: https://www.foundationmedicine.ba
- Brazil
Produtos Roche Químicos e Farmacêuticos S.A.
Av. Engenheiro Billings, 1729 – Prédio 35 – 2º andar - Jaguaré
05321-900 São Paulo - SP, Brasil
T: 0800 777 6244
E: brasil.foundation@roche.com
W: www.foundationmedicine.com.br
- Bulgaria
T: +359 2 818 4444
E: sofia.rfm@roche.com
W: www.foundationmedicine.bg
- Canada
Hoffmann La-Roche Ltd.
7070 Mississauga Road
Mississauga, Ontario
L5N 5M8, CANADA
T: 1-888-988-3639
E: cs.canada@foundationmedicine.com
W: www.foundationmedicine.ca
- Chile
Roche Chile
Av. Cerro el Plomo 5630 Piso 12
Edificio las Artes - Las Condes - Santiago - Chile
T: 800 365 365
E: chile.foundation@roche.com
W: www.foundationmedicine.cl
- China
NO.329, JinPeng Street, XiHu District,
HangZhou City,China
T: +86-400-711-8000
E: fmi.service@dazd.cn
- Colombia
Productos Roche S.A.
Carrera 44 No. 20-21
Bogotá D.C., Colombia
T: 01 800 910 219
E: colombia.foundation@roche.com
W: www.foundationmedicine.co
- Costa Rica
Roche Central America & the Caribbean Regional Office
Free Zone Ultrapark, Building 4
La Aurora de Heredia, Costa Rica
E: cac.foundation_medicine@roche.com
W: www.foundationmedicine-cac.com
- Croatia
T: +385 1 47 22 367
E: hrvatska.fmi@roche.com
W: https://genskotestiranje.hr/
- Czech Republic
T: +420220382298
E: czech.foundationmedicine@roche.com
W: www.foundationmedicine.cz
- Denmark
Roche Denmark
Industriholmen 59
2650 Hvidovre
T: +49 7624 14 2098
E: europe.foundationmedicine@roche.com
- Ecuador
Roche Ecuador S.A. División Farma
Av. 10 de Agosto N36-239 y NNUU
Quito, Ecuador
T: +593 23 997 176
E: ecuador.foundation@roche.com
W: www.foundationmedicine.ec
- Estonia
Roche Estonia
Lõõtsa 2A
11415 Tallinn
T: +49 7624 14 2098
E: europe.foundationmedicine@roche.com
- Finland
Roche Finland
Klovinpellontie 3
02180 Espoo
T: +49 7624 14 2098
E: finland.foundationmedicine@roche.com
W: http://www.foundationmedicine.fi/
- France
T: +33 1 47 61 61 61
E: france.foundationmedicine@roche.com
W: www.foundationmedicine.fr
- Georgia
E: EEMEA.foundation@roche.com
- Germany
T: +49 762414 2098
E: germany.foundationmedicine@roche.com
W: www.foundationmedicine.de
- Greece
T: +302106166100
E: greece.fmi@roche.com
W: https://www.foundation-medicine.gr/
- Hong Kong
Roche Hong Kong Ltd.
24/F Lee Garden Two,
2‑28 Yun Ping Road,
Causeway Bay
T: 0800 961 789
E: APAC.foundation@roche.com
W: www.foundationmedicineasia.com
- Hungary
Roche Hungary
204 Edison u.
1.0 Budaörs
T: +49 7624 14 2098
E: europe.foundationmedicine@roche.com
- India
Roche Products (India) Pvt. Ltd.
1503, 15th Floor, The Capital,
Plot No. C‑70, Behind ICICI Bank
Bandra Kurla Complex,
Bandra (E) Mumbai 400 051
T:+91-22-33941488 (9.30am to 6pm – service is not available on weekends and public holidays)
E: india.foundation@roche.com
W: www.foundationmedicine.in
- Japan
Chugai Pharmaceutical Co., Ltd.
E: Please click here for Healthcare Professionals
E: Please click here for Patients and Non Healthcare Professionals
W: https://chugai-pharm.jp/pr/npr/f1t/index/
- Ireland
T: +353 1 4690700
E: ireland.foundationmedicine@roche.com
W: http://www.foundationmedicine.ie
- Israel
T: +972 9 9737767
E: Israel.foundation@roche.com
W: www.foundationone.co.il
- Italy
T: +39800145849
E: italy.foundation@roche.com
W: www.foundationmedicine.it
- Jordan
T: +962 6 5804060
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- Kazakhstan
E: EEMEA.foundation@roche.com
- Korea
Roche Korea Co. Ltd.
17th Floor, GT Tower (East),
411 Seocho‑daero, Seocho‑gu,
Seoul 137‑856
T: +82 2 3451 3600
E: APAC.foundation@roche.com
W: www.foundationmedicineasia.com
- Latvia
T: +37167039831
E: riga.info_english@roche.com
W: www.foundationmedicine.lv
- Lebanon
T: +961 1 989 112
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- Lithuania
T: +37052546799
E: lietuva.fmi@roche.com
W: https://www.rochefoundationmedicine.lt/
- Macau
Roche Hong Kong Ltd.
24/F Lee Garden Two,
2‑28 Yun Ping Road,
Causeway Bay
T: 0800 961 789
E: APAC.foundation@roche.com
W: www.foundationmedicineasia.com
- Malaysia
Roche (Malaysia) Sdn. Bhd.
Level 21, The Pinnacle,
Persiaran Lagoon, Bandar Sunway,
47500 Subang Jaya,
Selangor Darul Ehsan
T: 1800 806 857
E: APAC.foundation@roche.com
W: www.foundationmedicineasia.com
- Mexico
Cerrada de Bezares No. 9,
Col. Lomas de Bezares, Del. Miguel Hidalgo
C.P. 11910, D.F. México
T: +(55)52585000
E: mexico.fmi@roche.com
- Netherlands
T: +31 348 438 201
E: nederland.fmi@roche.com
W: http://foundationmedicine.nl/
- New Zealand
Roche Products New Zealand Ltd.
98 Carlton Gore Road,
Newmarket, Auckland 1023
Postal Address: PO Box 109113, Newmarket, Auckland 1149
T: 0800 880 177
E: APAC.foundation@roche.com
W: www.foundationmedicine.co.nz
- Norway
T: +47 22 78 90 00
E: pharma.norge@roche.com
W: www.foundationmedicine.no
- Pakistan
E: pakistan.fmi@roche.com
- Peru
ROCHE FARMA (PERU) S.A.
Ca. Dionisio Derteano 144, Oficina 1301. San Isidro
Lima,Perú
T: 630-2909
E: peru.foundation@roche.com
W: www.foundationmedicine.pe
- Philippines
Unit 1804 & 19th Floor,
One Global Place 5th Avenue corner 25th St.,
Bonifacio Global City, Taguig City, 1634
T: +6327187777
E: APAC.foundation@roche.com
W: https://www.foundationmedicineasia.com/
- Poland
T: +48 22 345 18 88
E: polska.fmi@roche.com
W: http://www.foundationone.pl/
- Portugal
T: +351 214 257 000
E: roche.portugal@roche.com
W: www.foundationmedicine.pt
- Romania
T: +40 739 935 119
E: romania.fmi-orders@roche.com
W: https://www.foundationmedicine.ro/
- Russia
Roche Moscow Ltd.,
Business Center “Neglinnaya Plaza”,
2, Trubnaya sq., 107031,
Moscow, Russia
T: +74952292999
F: +74952297999
E: russia.foundation@roche.com
W: http://www.foundationmedicine.ae/en
- Saudi Arabia
T: +97148164800
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- Serbia
T: +381 11 43 500 20
E: EEMEA.Foundation@roche.com
- Singapore
Roche Singapore Pte Ltd.
1 Kim Seng Promenade #15‑07/11,
Great World City West Tower,
Singapore 237994
T: 1800-2255-364
E: Singapore.fmi@roche.com
W: www.foundationmedicine.sg
- Slovakia
Roche Customer Care
Pribinova 7828/19
811 09 Bratislava
Roche Slovensko, s.r.o.
T: +421 2 57 10 36 66
E: bratislava.foundationmedicine@roche.com
W: www.foundationmedicine.sk
- Slovenia
Roche Slovenia
Vodovodna 109
SI-1000
Ljubljana
T: +386 1 360 26 00
E: slovenija.info@roche.com
W: www.foundationmedicine.si
- Spain
T: +34 91 324 82 00
E: madrid.foundationmedicine@roche.com
W: http://www.foundationmedicine.es/
- Sweden
T: +46 8 726 11 00
E: stockholm.foundationmedicine@roche.com
W: www.foundationmedicine.se
- Switzerland
T: +41 432 530 334
E: martin.zoche@usz.ch
W: www.foundationmedicine.ch
- Taiwan
Roche Products Ltd. (Taiwan)
40F., No.100, Songren Rd., Xinyi Dist.,
Taipei City 110, Taiwan
T: 0800-671-580
E: Foundation Medicine Inquiry
W: https://www.foundationmedicine.tw
- Thailand
Roche Thailand Ltd.
89 AIA Capital Center, 26th‑27th Floor,
Ratchadapisek Road, Kwaeng Dindaeng
Khet Dindaeng, Bangkok 10400
T: +6620175600
W: https://www.foundationmedicineasia.com/
- Turkey
Infogenetik Moleküler Bilgi Hizmetleri A. Ş.
Barbaros Mah. Kardelen Sok.
Palladium Tower No: 2/114
Ataşehir / İstanbul
T: 0850 399 36 63
E: info@infogenetik.com
Test Orders: fmitest@eshsaglik.com.tr
W: www.infogenetik.com
- Ukraine
T: +97148164800
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- United Arab Emirates
T: +97148164800
E: EEMEA.Foundation@roche.com
W: www.foundationmedicine.ae
- United Kingdom
T: +00448007315711 (option 3)
E: welwyn.foundationmedicine_custcare@roche.com
W: http://www.foundationmedicine.co.uk/
UK Medical Information: 0800 3281 629
To report an adverse event contact UK Drug Safety: 01707 367 554
- United States
T: +1 (888) 988-3639
E: client.services@foundationmedicine.com
F: +1 (617) 418-2290
W: https://foundationmedicine.com
- Uruguay
Roche International Ltd.
Dr. Luis Bonavita 1266 - WTC4 - Piso 34
CP. 11300 - Montevideo, Uruguay.
T: 0800 8432
E: uruguay.foundation@roche.com
W: www.foundationmedicine.com.uy
- Uzbekistan
T: +998 97 732 16 61
E: EEMEA.foundation@roche.com
Can't find contact details for your country? Please click here to contact Foundation Medicine
Frequently asked questions
Why do we need comprehensive genomic profiling?
How can CGP benefit payers?
Find out how CGP helps improve outcomes for patients while having the potential to generate savings for healthcare systems.2,5–7
Why use Foundation Medicine’s CGP services?
Discover how Foundation Medicine’s extensively validated portfolio of services can help your institution or healthcare system realise the benefits of CGP and offer the best standard of care for cancer diagnostics.8–12