Get In Touch
With Us

We're here to help.

 

If you'd like to know more about Foundation Medicine's products and services, please type your country name (in English) below to find your local help centre contact details.

If your enquiry is related to Medical Information or reporting adverse events or product complaints, please click here.

  1. Argentina
    Productos Roche S.A.Q. e I.Rawson 3150
    B1610BAL Ricardo Rojas - Tigre
    Buenos Aires, Argentina
    T: 0800 800 3640
    E: argentina.foundation@roche.com
    W: www.foundationmedicine.com.ar
    Latin America
  2. Australia
    Roche Products Pty Limited (Australia)
    Level 8, 30‑34 Hickson Road,
    Sydney, NSW, 2000
    T: 1800 233 950
    E: Australia.medinfo@roche.com
    W: www.rocheinteract.com.au
    Asia-pacific
  3. Austria
    Roche Austria
    Engelhorngasse 3 A-1211
    Vienna
    T: +43127739220
    E: europe.foundationmedicine@roche.com
    EMEA, Europe
  4. Belgium
    T: +0032 2 525 82 99
    E: brussels.foundationmedicine@roche.com
    W: www.foundationmedicine.be
    EMEA, Europe
  5. Bosnia & Herzegovina
    T: +97148164800
    E: EEMEA.Foundation@roche.com
    W: www.foundationmedicine.ae
    EEMEA, EMEA, Eastern Europe, Europe
  6. Brazil
    Produtos Roche Químicos e Farmacêuticos S.A.
    Av. Engenheiro Billings, 1729 – Prédio 35 – 2º andar - Jaguaré
    05321-900 São Paulo - SP, Brasil
    T: 0800 777 6244
    E: brasil.foundation@roche.com
    W: www.foundationmedicine.com.br
    Latin America
  7. Bulgaria
    T: +00359 2 818 4444
    E: sofia.rfm@roche.com
    W: www.foundationmedicine.bg
    EEMEA, EMEA, Eastern Europe, Europe
  8. Canada
    Hoffmann La-Roche Ltd.
    7070 Mississauga Road
    Mississauga, Ontario
    L5N 5M8, CANADA
    T: 1-888-988-3639
    E: cs.canada@foundationmedicine.com
    W: www.foundationmedicine.ca
    North America
  9. Chile
    Roche Chile
    Av. Cerro el Plomo 5630 Piso 12
    Edificio las Artes - Las Condes - Santiago - Chile
    T: 800 365 365
    E: chile.foundation@roche.com
    W: www.foundationmedicine.cl
    Latin America
  10. China
    NO.329, JinPeng Street, XiHu District,
    HangZhou City,China
    T: +86-400-711-8000
    E: fmi.service@dazd.cn
    Asia-Pacific
  11. Colombia
    Productos Roche S.A.
    Carrera 44 No. 20-21
    Bogotá D.C., Colombia
    T: 01 8000 910 219
    E: colombia.foundation@roche.com
    W: www.foundationmedicine.co
    Latin America
  12. Costa Rica
    Roche Central America & the Caribbean Regional Office
    Free Zone Ultrapark, Building 4
    La Aurora de Heredia, Costa Rica
    T: 506 2298 1500
    E: cac.foundation_medicine@roche.com
    Latin America
  13. Croatia
    T: +385 1 47 22 367
    E: hrvatska.fmi@roche.com
    W: https://genskotestiranje.hr/
    EMEA, Europe
  14. Czech Republic
    T: +420220382298
    E: czech.foundationmedicine@roche.com
    W: www.foundationmedicine.cz
    EEMEA, EMEA, Eastern Europe, Europe
  15. Denmark
    Roche Denmark
    Industriholmen 59
    2650 Hvidovre
    T: +49 7624 14 2098
    E: europe.foundationmedicine@roche.com
    EMEA, Europe
  16. Ecuador
    Roche Ecuador S.A. División Farma
    Av. 10 de Agosto N36-239 y NNUU
    Quito, Ecuador
    T: +593 99 275 5653
    E: ecuador.foundation@roche.com
    W: www.foundationmedicine.ec
    Latin America
  17. Estonia
    Roche Estonia
    Lõõtsa 2A
    11415 Tallinn
    T: +49 7624 14 2098
    E: europe.foundationmedicine@roche.com
    EEMEA, EMEA, Eastern Europe, Europe
  18. Finland
    Roche Finland
    Klovinpellontie 3
    02180 Espoo
    T: +49 7624 14 2098
    E: finland.foundationmedicine@roche.com
    W: http://www.foundationmedicine.fi/
    EMEA, Europe
  19. France
    T: +0033 1 47 61 61 61
    E: france.foundationmedicine@roche.com
    W: www.foundationmedicine.fr
    EMEA, Europe
  20. Germany
    T: +49 762414 2098
    E: germany.foundationmedicine@roche.com
    W: www.foundationmedicine.de
    EMEA, Europe
  21. Greece
    T: +302106166100
    E: greece.fmi@roche.com
    W: https://www.foundation-medicine.gr/
    EMEA, Europe
  22. Hong Kong
    Roche Hong Kong Ltd.
    24/F Lee Garden Two,
    2‑28 Yun Ping Road,
    Causeway Bay
    T: 0800 961 789
    E: APAC.foundation@roche.com
    W: www.foundationmedicineasia.com
    Asia-Pacific
  23. Hungary
    Roche Hungary
    204 Edison u.
    1.0 Budaörs
    T: +49 7624 14 2098
    E: europe.foundationmedicine@roche.com
    EEMEA, EMEA, Eastern Europe, Europe
  24. India
    Roche Products (India) Pvt. Ltd.
    1503, 15th Floor, The Capital,
    Plot No. C‑70, Behind ICICI Bank
    Bandra Kurla Complex,
    Bandra (E) Mumbai 400 051
    T:+91-22-33941488 (9.30am to 6pm – service is not available on weekends and public holidays)
    E: india.foundation@roche.com
    W: www.foundationmedicine.in
    Asia-Pacific
  25. Japan
    Chugai Pharmaceutical Co., Ltd.
    E: Please click here for Healthcare Professionals
    E: Please click here for Patients and Non Healthcare Professionals
    W: https://chugai-pharm.jp/pr/npr/f1t/index/
    Asia-Pacific
  26. Ireland
    T: 00353 1 4690700
    E: ireland.foundationmedicine@roche.com
    W: http://www.foundationmedicine.ie
    EMEA, Europe
  27. Israel
    T: +972 9 9737767
    E: Israel.foundation@roche.com
    W: www.foundationone.co.il
    EEMEA, EMEA, Middle East
  28. Italy
    T: +39800145849
    E: italy.foundation@roche.com
    W: www.foundationmedicine.it
    EMEA, Europe
  29. Jordan
    T: +962 6 5804060
    E: EEMEA.Foundation@roche.com
    W: www.foundationmedicine.ae
    EEMEA, Middle East
  30. Korea
    Roche Korea Co. Ltd.
    17th Floor, GT Tower (East),
    411 Seocho‑daero, Seocho‑gu,
    Seoul 137‑856
    T: +82 2 3451 3600
    E: APAC.foundation@roche.com
    W: www.foundationmedicineasia.com
    Asia-Pacific
  31. Latvia
    T: +37167039831
    E: riga.info_english@roche.com
    W: www.foundationmedicine.lv
    EEMEA, EMEA, Eastern Europe, Europe
  32. Lebanon
    T: +961 1 989 112
    E: EEMEA.Foundation@roche.com
    W: www.foundationmedicine.ae
    EEMEA, EMEA
  33. Lithuania
    T: +37052546799
    E: lietuva.fmi@roche.com
    W: https://www.rochefoundationmedicine.lt/
    EEMEA, EMEA, Eastern Europe, Europe
  34. Macau
    Roche Hong Kong Ltd.
    24/F Lee Garden Two,
    2‑28 Yun Ping Road,
    Causeway Bay
    T: 0800 961 789
    E: APAC.foundation@roche.com
    W: www.foundationmedicineasia.com
    Asia-Pacific
  35. Malaysia
    Roche (Malaysia) Sdn. Bhd.
    Level 21, The Pinnacle,
    Persiaran Lagoon, Bandar Sunway,
    47500 Subang Jaya,
    Selangor Darul Ehsan
    T: 1800 806 857
    E: APAC.foundation@roche.com
    W: www.foundationmedicineasia.com
    Asia-Pacific
  36. Mexico
    Cerrada de Bezares No. 9,
    Col. Lomas de Bezares, Del. Miguel Hidalgo
    C.P. 11910, D.F. México
    T: +(55)52585000
    E: mexico.fmi@roche.com
    Latin America
  37. Netherlands
    T: +31 348 438 201
    E: nederland.fmi@roche.com
    W: http://foundationmedicine.nl/
    EMEA, Europe
  38. New Zealand
    Roche Products New Zealand Ltd.
    98 Carlton Gore Road,
    Newmarket, Auckland 1023
    Postal Address: PO Box 109113, Newmarket, Auckland 1149
    T: 0800 880 177
    E: APAC.foundation@roche.com
    W: www.foundationmedicine.co.nz
    Asia-Pacific
  39. Norway
    T: +47 22 78 90 00
    E: pharma.norge@roche.com
    W: www.foundationmedicine.no
    EMEA, Europe
  40. Peru
    ROCHE FARMA (PERU) S.A.
    Ca. Dionisio Derteano 144, Oficina 1301. San Isidro
    Lima,Perú
    T: +51 1 630-2999
    E: peru.foundation@roche.com
    W: www.foundationmedicine.pe
    Latin America
  41. Philippines
    Unit 1804 & 19th Floor,
    One Global Place 5th Avenue corner 25th St.,
    Bonifacio Global City, Taguig City, 1634
    T: +6327187777
    E: APAC.foundation@roche.com
    W: https://www.foundationmedicineasia.com/
    Asia-Pacific
  42. Poland
    T: +0048 22 345 18 88
    E: polska.fmi@roche.com
    W: http://www.foundationone.pl/
    EEMEA, EMEA, Eastern Europe, Europe
  43. Portugal
    T: +351 214 257 000
    E: roche.portugal@roche.com
    W: www.foundationmedicine.pt
    EMEA, Europe
  44. Romania
    T: +40 739 935 119
    E: romania.fmi-orders@roche.com
    W: https://www.foundationmedicine.ro/
    EEMEA, EMEA, Eastern Europe, Europe
  45. Russia
    Roche Moscow Ltd.,
    Business Center “Neglinnaya Plaza”,
    2, Trubnaya sq., 107031,
    Moscow, Russia
    T: +74952292999
    F: +74952297999
    E: russia.foundation@roche.com
    W: http://www.foundationmedicine.ae/en
    EEMEA, Eastern Europe
  46. Saudi Arabia
    T: +97148164800
    E: EEMEA.Foundation@roche.com
    W: www.foundationmedicine.ae
    EEMEA, EMEA, Middle East
  47. Serbia
    T: +381 11 43 500 20
    E: EEMEA.Foundation@roche.com
    EEMEA, Middle East
  48. Singapore
    Roche Singapore Pte Ltd.
    1 Kim Seng Promenade #15‑07/11,
    Great World City West Tower,
    Singapore 237994
    T: 1800-2255-364
    E: Singapore.fmi@roche.com
    W: www.foundationmedicine.sg
    Asia-Pacific
  49. Slovakia
    Roche Customer Care
    Pribinova 7828/19
    811 09 Bratislava
    Roche Slovensko, s.r.o.
    T: +421 2 57 10 36 66
    E: bratislava.foundationmedicine@roche.com
    W: www.foundationmedicine.sk
    EEMEA, EMEA, Eastern Europe, Europe
  50. Slovenia
    Roche Slovenia
    Vodovodna 109
    SI-1000
    Ljubljana
    T: +386 1 360 26 00
    E: slovenija.info@roche.com
    W: www.foundationmedicine.si
    EEMEA, EMEA, Eastern Europe, Europe
  51. Spain
    T: +0034 91 324 82 00
    E: madrid.foundationmedicine@roche.com
    W: http://www.foundationmedicine.es/
    EMEA, Europe
  52. Sweden
    T: +0046 8 726 12 00
    E: stockholm.foundationmedicine@roche.com
    W: www.foundationmedicine.se
    EMEA, Europe
  53. Switzerland
    T: +0041432530334
    E: martin.zoche@usz.ch
    W: www.foundationmedicine.ch
    EMEA, Europe
  54. Taiwan
    Roche Products Ltd. (Taiwan)
    40F., No.100, Songren Rd., Xinyi Dist.,
    Taipei City 110, Taiwan
    T: 0800-671-580
    E: Foundation Medicine Inquiry
    W: https://www.foundationmedicine.tw
    Asia-Pacific
  55. Thailand
    Roche Thailand Ltd.
    89 AIA Capital Center, 26th‑27th Floor,
    Ratchadapisek Road, Kwaeng Dindaeng
    Khet Dindaeng, Bangkok 10400
    T: +6620175600
    E: APAC.foundation@roche.com
    W: https://www.foundationmedicineasia.com/
    Asia-Pacific
  56. Turkey
    Infogenetik Moleküler Bilgi Hizmetleri A. Ş.
    Uniq İstanbul, Ayazağa Cad.
    No.4 D/101 Maslak
    34396 Sarıyer / İstanbul
    T: 0850 399 36 63
    E: info@infogenetik.com
    W: www.infogenetik.com
    EEMEA, EMEA, Middle East, Europe
  57. Ukraine
    T: +97148164800
    E: EEMEA.Foundation@roche.com
    W: www.foundationmedicine.ae
    EEMEA, EMEA, Eastern Europe, Europe
  58. United Arab Emirates
    T: +97148164800
    E: EEMEA.Foundation@roche.com
    W: www.foundationmedicine.ae
    EEMEA, EMEA, Middle East
  59. United Kingdom
    T: +00448007315711 (option 3)
    E: welwyn.foundationmedicine_custcare@roche.com
    W: http://www.foundationmedicine.co.uk/

    UK Medical Information: 0800 3281 629
    To report an adverse event contact UK Drug Safety: 01707 367 554
    EMEA, Europe
  60. United States
    T: +1 (888) 988-3639
    E: client.services@foundationmedicine.com
    F: +1 (617) 418-2290
    W: https://foundationmedicine.com
    North America
  61. Uruguay
    Roche International Ltd.
    Dr. Luis Bonavita 1266 - WTC4 - Piso 34
    CP. 11300 - Montevideo, Uruguay.
    T: 0800 8432
    E: uruguay.foundation@roche.com
    W: www.foundationmedicine.com.uy
    Latin America

Can't find contact details for your country? Please click here to contact Foundation Medicine