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  1. Argentina
    W: https://www.foundationmedicine.com.ar/

    Official Distributor:
    CIBIC Laboratorios
    Bv. Oroño 287 – Rosario – Argentina
    WhatsApp: +54 (9341) 2020 000
    T: (0341) 4861 600 interno: 109
    E: [email protected]
    W: https://www.cibic.com.ar/
    Latin America
  2. Australia

    Customer Service Information:

    Roche Diagnostics Australia Pty Limited
    2 Julius Avenue
    North Ryde NSW 2113
    T: 1800 407 790
    E: [email protected]
    W: https://www.rochefoundationmedicine.com.au/
    Asia-pacific

    Distributor Information:

    Roche Diagnostics Australia Pty Limited
    2 Julius Avenue
    North Ryde NSW 2113
    +61 2 9860 2222

  3. Austria

    Customer Service Information:

    Roche Austria
    Engelhorngasse 3 A-1211
    Vienna
    T: +43-1-277 39-202
    E: [email protected]
    W: https://www.foundationmedicine.at
    EMEA, Europe

    Distributor Information:

    Roche Austria GmbH
    Engelhorngasse 3
    1211 Vienna
    +42 1 277 39 0

  4. Bangladesh
    Roche Bangladesh Limited Monem Business District, Level 5
    111 Bir Uttam C. R. Dutta Road (Sonargaon Road)
    Dhaka-1205, Bangladesh
    T: +880 178 444 24 74 (9.30am to 5pm - service is not available on weekends and public holidays)
    E: [email protected]
    W: https://www.foundationmedicine.com.bd
    Asia-pacific
  5. Belgium

    Customer Service Information:

    T: +32 2 525 82 99
    E: [email protected]
    W: www.foundationmedicine.be
    EMEA, Europe

    Distributor Information:

    nv Roche sa
    rue Dante 75 Dantestraat
    BE-1070 Brussels, Belgium
    +32 2 525 83 56

  6. Bosnia & Herzegovina

    Customer Service Information:

    Roche d.o.o - Roche Ltd.
    Zmaja od Bosne 7
    71000 Sarajevo
    T: +387 33 568 450
    E: [email protected]
    W: https://www.foundationmedicine.ba
    EEMEA, EMEA, Eastern Europe, Europe

    Distributor Information:

    ROCHE d.o.o. Farmaceuteutsko drustvo ROCHE Ltd.
    Pharmaceutical Company
    Zmaja od Bosne no.7/11
    71000 Sarajevo

  7. Brazil
    Produtos Roche Químicos e Farmacêuticos S.A.
    Av. Engenheiro Billings, 1729 – Prédio 35 – 2º andar - Jaguaré
    05321-900 São Paulo - SP, Brasil
    T: 0800 777 6244
    E: [email protected]
    W: www.foundationmedicine.com.br
    Latin America
  8. Brunei

    Customer Service Information:

    Roche Diagnostics (Malaysia) Sdn Bhd/

    B-20-1, Level 20, The Ascent, Paradigm,
    No. 1, Jalan SS7/26A, Kelana Jaya,
    47301 Petaling Jaya, Selangor, Malaysia.
    T: +60379672388
    E: [email protected]
    W: https://www.foundationmedicine.com
  9. Bulgaria

    Customer Service Information:

    T: +359 2 818 4444
    E: [email protected]
    W: www.foundationmedicine.bg
    EEMEA, EMEA, Eastern Europe, Europe

    Distributor Information:

    Roche Bulgaria EOOD
    Ulitsa Byalo pole 16
    1618 Sofia
    +359 2 818 4444


    Bulgaria New Address (in December):

    ul. "Racho Petkov Kazandzhiyata" 2
    1756 g.k. Sofia park, Sofia, Bulgaria

  10. Canada
    Hoffmann La-Roche Ltd.
    7070 Mississauga Road
    Mississauga, Ontario
    L5N 5M8, Canada
    T: 1-888-650-4835
    F: 1-888-650-4836
    E: [email protected]
    W: www.foundationmedicine.ca
    North America
  11. China
    NO.329, JinPeng Street, XiHu District,
    HangZhou City,China
    T: +86-400-711-8000
    E: [email protected]
    Asia-Pacific
  12. Croatia

    Customer Service Information:

    W: https://www.roche.hr/rjesenja/terapijska-podrucja/onkologija/foundation-medicine
  13. Denmark

    Customer Service Information:

    Roche Diagnostics A/S
    Flaskehalsen 17, 4th Floor
    1799 Copenhagen V
    T: +49 7624 14 2098
    E: [email protected]
    EMEA, Europe

    Distributor Information:

    Roche Diagnostics A/S
    Flaskehalsen 17, 4th Floor
    1799 Copenhagen V
    +45 3639 9999

  14. Finland

    Customer Service Information:

    Roche Diagnostics Finland
    Revontulenpuisto 2C
    02100 Espoo
    T: +49 7624 14-2098
    E: info.foundationmedicine@ roche.com
    W: http://www.foundationmedicine.fi/
    EMEA, Europe

    Distributor Information:

    Roche Diagnostics Oy
    Revontulenpuisto 2C
    02100 Espoo
    +358 10 554 5 11

  15. France

    Customer Service Information:

    T: +33 1 47 61 61 61
    E: [email protected]
    W: www.foundationmedicine.fr
    EMEA, Europe

    Distributor Information:

    Roche SAS
    4 Cours de l’lle Seguin
    92100 Boulogone-Billancourt
    +33 14761 4000

  16. Georgia
    E: [email protected]
    EEMEA
  17. Germany

    Customer Service Information:

    T: +49 762414 2098
    E: [email protected]
    W: www.foundationmedicine.de
    EMEA, Europe

    Distributor Information:

    Roche Pharma AG
    Emil-Barell-Strasse 1
    79639 Grenzach-Wyhlen
    +49 7624 140

  18. Greece

    Customer Service Information:

    T: +302106166100
    E: [email protected]
    W: https://www.foundation-medicine.gr/
    EMEA, Europe

    Distributor Information:

    Roche (Hellas) S.A.
    Alamanas 4 & Delfon
    151 25 Marousi
    +30 210 6166100

  19. Hong Kong
    Roche Hong Kong Ltd.
    22/F, FT Life Tower,
    18 Sheung Yuet Road,
    Kowloon Bay
    T: +852 2723 2832
    E: [email protected]
    W: https://cancertest-fmi.com.hk/
    Asia-Pacific
  20. India
    Roche Diagnostics India Private Limited,
    501 B, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East,
    Mumbai - 400069
    Maharashtra
    T: +91 22 6697 4900
    E: [email protected]
    W: https://www.foundationmedicine.in/

    Distributor Information:

    Roche Diagnostics India Private Limited,
    501 B, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East,
    Mumbai - 400069
    Maharashtra

  21. Japan
    Chugai Pharmaceutical Co., Ltd.
    E: Please click here for Healthcare Professionals
    E: Please click here for Patients and Non Healthcare Professionals
    W: https://chugai-pharm.jp/pr/npr/f1t/index/
    Asia-Pacific
  22. Ireland

    Customer Service Information:

    T: +353 1 4690700
    E: [email protected]
    W: http://www.foundationmedicine.ie
    EMEA, Europe

    Distributor Information:

    Roche Products (Ireland) Limited
    3004 Lake Drive
    Citywest
    Naas Road
    Dublin 24
    +353 1 4690700

  23. Israel

    Customer Service Information:

    T: +972 9 9737767
    E: [email protected]
    W: www.foundationone.co.il
    EEMEA, EMEA, Middle East

    Distributor Information:

    Roche Pharmaceuticals (Israel) Ltd.
    6 Hacharash Street
    4524079 Hod Hasharon
    +972 9 973 7777

  24. Italy

    Customer Service Information:

    T: +39800145849
    E: [email protected]
    W: www.foundationmedicine.it
    EMEA, Europe

    Distributor Information:

    Roche S.p.A
    Viale G.B. Stucchi 110
    20900 Monza
    +39 039 2471

  25. Jordan

    Customer Service Information:

    T: +962 6 5804060
    E: [email protected]
    EEMEA, Middle East

    Distributor Information:

    F.Hoffmann-La Roche Ltd/ Jordan
    Pharmaceuticals Division
    Al- Swefieh19, Mahmoud Al-Mousa Ubaydat str.
    P.O.Box 294, Amman 11118, Jordan
    +962 6580 4060

  26. Kazakhstan
    E: [email protected]
    EEMEA
  27. Korea
    Roche Korea Co. Ltd.
    17th Floor, GT Tower (East),
    411 Seocho‑daero, Seocho‑gu,
    Seoul 137‑856
    T: +82 2 3451 3600
    E: [email protected]
    W: https://www.foundationmedicine.com/
    Asia-Pacific
  28. Latvia

    Customer Service Information:

    T: +37167039831
    E: [email protected]
    W: www.foundationmedicine.lv
    EEMEA, EMEA, Eastern Europe, Europe

    Distributor Information:

    Roche Latvija SIA
    Miera iela 25
    Riga 1001
    +371 6 703 98 31

  29. Lebanon
    T: +961 1 989 112
    E: [email protected]
    EEMEA, EMEA
  30. Lithuania

    Customer Service Information:

    T: +37052546799
    E: [email protected]
    W: https://www.rochefoundationmedicine.lt/
    EEMEA, EMEA, Eastern Europe, Europe

    Distributor Information:

    UAB Roche Lietuva
    J. Jasinskio str. 16B
    03163 Vilnius
    +370 5 25 46 799

  31. Macau
    Roche Hong Kong Ltd.
    22/F, FT Life Tower,
    18 Sheung Yuet Road,
    Kowloon Bay
    T: +852 2723 2832
    E: [email protected]
    W: https://cancertest-fmi.com.hk/
    Asia-Pacific
  32. Mexico
    Cerrada de Bezares No. 9,
    Col. Lomas de Bezares, Del. Miguel Hidalgo
    C.P. 11910, D.F. México
    T: +(55)52585000
    E: [email protected]
    Latin America
  33. Netherlands

    Customer Service Information:

    T: +31 348 438 201
    E: [email protected]
    W: http://foundationmedicine.nl/
    EMEA, Europe

    Distributor Information:

    Roche Nederland B.V.
    Beneluxlaan 2A
    3446 GR Woerden
    +31 348 438 000

  34. New Zealand
    Roche Products New Zealand Ltd.
    98 Carlton Gore Road,
    Newmarket, Auckland 1023
    Postal Address: PO Box 109113, Newmarket, Auckland 1149
    T: +64 9 523 9400 & 0800 656 464
    E: [email protected]
    W: https://www.foundationmedicine.co.nz/
    Asia-Pacific
  35. Norway

    Customer Service Information:

    T: +49 7624 14-2098
    E: info.foundationmedicine@ roche.com
    W: www.foundationmedicine.no
    EMEA, Europe

    Distributor Information:

    Roche Norge A/S
    Brynsengfaret 6B
    0667 Oslo
    +47 22 789000

  36. Pakistan
    E: [email protected]
    Asia-Pacific
  37. Philippines
    Roche (Philippines) Inc.
    Unit 801, 8/F, The Finance Centre
    26th Street corner 9th Avenue
    Bonifacio Global City Taguig 1634
    T: +6327187777
    E: [email protected]
  38. Poland

    Customer Service Information:

    T: +48 22 345 18 88
    E: [email protected]
    W: http://www.foundationone.pl/
    EEMEA, EMEA, Eastern Europe, Europe

    Distributor Information:

    CURRENT ADDRESS
    Roche Polska Sp. z o.o.
    Ul. Domaniewska 39B
    02-672 Warsaw
    +48 22 345 18 88


    FUTURE ADDRESS (IN 3 MONTHS)
    Roche Polska Sp. z o.o.
    Ul. Ul. Domaniewska 28
    02-672 Warsaw
    +48 22 345 18 88

  39. Portugal

    Customer Service Information:

    T: +351 214 257 000
    E: [email protected]
    W: www.foundationmedicine.pt
    EMEA, Europe

    Distributor Information:

    Roche Farmaceutica Quimica, Lda.
    Estrada Nacional 249-1
    2720-413 Amadora
    +351 21 4257000

  40. Romania
    T: +40 739 935 119
    E: [email protected]
    W: https://www.foundationmedicine.ro/
    EEMEA, EMEA, Eastern Europe, Europe
  41. Russia

    Customer Service Information:

    Roche Moscow Ltd.,
    Business Center “Neglinnaya Plaza”,
    2, Trubnaya sq., 107031,
    Moscow, Russia
    T: +74952292999
    F: +74952297999
    E: [email protected]
    EEMEA, Eastern Europe

    Distributor Information:

    Roche-Moscow JSC
    Room 42, Floor 1, Office I,
    2, Trubnaya square
    107045 Moscow, Russia
    Tel.: +7 (495) 229 29 99

    Fax: +7 (495) 229 79 99

     

  42. Saudi Arabia

    Customer Service Information:

    T: +97148164800
    E: [email protected]
    EEMEA, EMEA, Middle East

    Distributor Information:

    Roche Products Saudi Arabia L.L.C.
    8042 Laysen Valley, West Umm Al Hamam District 2195
    Riyadh 12329, the Kingdom of Saudi Arabia

  43. Serbia

    Customer Service Information:

    T: +381 11 43 500 20
    E: [email protected]
    EEMEA, Middle East

    Distributor Information:

    Roche d.o.o. Beograd
    Vladimira Popovica 8A
    11070 Belgrade
    +38 11 20 22 803

  44. Singapore

    Customer Service Information:

    Roche Singapore Pte Ltd/

    1 Paya Lebar Link #09-03
    PLQ 1 Paya Lebar Quarter,
    408533 Singapore
    T: 1800-2255-364
    E: [email protected]
    W: https://www.foundationmedicine.sg/
    Asia-Pacific

    Distributor Information:

    Roche Singapore Pte Ltd
    1 Paya Lebar Link
    #09-03 PLQ 1, Paya Lebar Quarter
    Singapore 408533
    +65 - 6735 0550

  45. Slovakia

    Customer Service Information:

    Roche Customer Care
    Pribinova 7828/19
    811 09 Bratislava
    Roche Slovensko, s.r.o.
    T: +421 2 57 10 36 66
    E: [email protected]
    W: www.foundationmedicine.sk
    EEMEA, EMEA, Eastern Europe, Europe

    Distributor Information:

    Roche Slovensko, s.r.o.
    Pribinova 7828/19
    811 09 Bratislava
    +421 2 5263 8201

  46. Spain

    Customer Service Information:

    T: +34 91 324 82 00
    E: [email protected]
    W: http://www.foundationmedicine.es/
    EMEA, Europe

    Distributor Information:

    Roche Farma, S.A.
    C/Ribera del Loira 50
    28042 Madrid
    +34 91 324 8100

  47. Sweden

    Customer Service Information:

    T: +49 7624 14-2098
    E: info.foundationmedicine@ roche.com
    W: www.foundationmedicine.se
    EMEA, Europe

    Distributor Information:

    Roche Diagnostics Scandinavia AB
    Arvid Tydéns Allé 7
    171 69 Solna
    +46 8 404 88 00

  48. Switzerland

    Customer Service Information:

    T: +41 432 530 334
    E: [email protected]
    W: www.foundationmedicine.ch
    EMEA, Europe

    Distributor Information:

    Roche Pharma (Schweiz) AG
    Gartenstrasse 9
    CH-4052 Basel
    +41 61 715 4111

  49. Taiwan

    Customer Service Information:

    Roche Products Ltd. (Taiwan)
    10F., No. 170, Jingmao 1st Rd., Nangang Dist.,
    Taipei City 115, Taiwan (R.O.C.)
    T: 0800-671-580
    E: [email protected]
    W: https://www.foundationmedicine.com.tw/
    Asia-Pacific
  50. Thailand

    Customer Service Information:

    Roche Thailand Ltd.
    89 AIA Capital Center, 26th Floor,
    Ratchadapisek Road, Kwaeng Dindaeng
    Khet Dindaeng, Bangkok 10400
    T: +6620175600
    W: https://www.foundationmedicine.com//
    Asia-Pacific

    Distributor Information:

    Roche Thailand Limited
    26th Fl. 89 AIA Capital Center Ratchadapisek Road
    Bangkok 10400 Kwang Dindaeng
    +66 2 017 5600

  51. Turkey

    Customer Service Information:

    Infogenetik Moleküler Bilgi Hizmetleri A. Ş.
    Barbaros Mah. Kardelen Sok.
    Palladium Tower No: 2/114
    Ataşehir / İstanbul
    T: 0850 399 36 63
    E: [email protected]
    Test Orders: [email protected]
    W: www.infogenetik.com
    EEMEA, EMEA, Middle East, Europe

    Distributor Information:

    İnfogenetik Moleküler Bilgi Hizmetleri A.Ş.
    Barbaros Mah. Kardelen Sok.
    Palladium Tower No: 2/114
    Ataşehir / İstanbul

  52. Ukraine

    Customer Service Information:

    T: +97148164800
    E: [email protected]
    W: https://rochefmi.com.ua/
    EEMEA, EMEA, Eastern Europe, Europe

    Distributor Information:

    Roche Ukraine LLC
    Velyka Vasylkivska str. 139
    5 floor
    Kiev 03150
    +380 44 29 888 33

  53. United Arab Emirates
    T: +97148164800
    E:     [email protected]
    EEMEA, EMEA, Middle East
  54. United Kingdom

    Customer Service Information:

    T: +00448007315711 (option 3)
    E: [email protected]
    W: http://www.foundationmedicine.co.uk/

    UK Medical Information: 0800 3281 629
    To report an adverse event contact UK Drug Safety: 01707 367 554
    EMEA, Europe

    Distributor Information:

    Roche Products Limited
    Hexagon Place
    6 Falcon Way
    Shire Park
    Welwyn Garden City
    Hertfordshire
    AL7 1TW
    +44 1707 366000

  55. United States
    T: +1 (888) 988-3639
    E: [email protected]
    F: +1 (617) 418-2290
    W: https://foundationmedicine.com
    North America
  56. Uzbekistan
    T: +998 97 732 16 61
    E: [email protected]
    EEMEA

Can't find contact details for your country? Please click here to contact Foundation Medicine

Frequently asked questions

Why do we need comprehensive genomic profiling?

Clinical practice is shifting toward an era of precision medicine.1 Part of precision medicine is large-scale, high-quality genomic profiling of tumours with technologies like comprehensive genomic profiling (CGP), which guide the selection of effective targeted treatment of patients.2–4

 

How can CGP benefit payers?

Find out how CGP helps improve outcomes for patients while having the potential to generate savings for healthcare systems.2,5–7

 

Why use Foundation Medicine’s CGP services?

Discover how Foundation Medicine’s extensively validated portfolio of services can help your institution or healthcare system realise the benefits of CGP and offer the best standard of care for cancer diagnostics.8–12